01Five of the 29 menu items generate about a third (32.6%) of estimated gross profit: Corner Table Burger, Peri-Peri Half Chicken, Ribeye, Patatas Bravas and Lamb Shank.
Why it matters: A small group of products is carrying a disproportionate share of the estimated profit. Their visibility and availability matter more than the rest of the menu combined.
Recommended action: Feature these items prominently on the menu and in promotions, and protect their supply and consistency before experimenting elsewhere.
02Loaded Fries is the best-selling item by quantity (633 units) but has the lowest estimated margin on the menu (44%). Patatas Bravas sells fewer units (492) yet contributes roughly R8,000 more estimated gross profit.
Why it matters: Volume and profit are not the same thing. A popular, low-margin item can occupy kitchen capacity and menu space without earning its keep.
Recommended action: Review the Loaded Fries recipe cost and price point, or pair it with higher-margin items. Confirm with actual ingredient costing before changing the price.
03Saturday averages about R14,600 in revenue per day compared with about R3,750 on a Monday — almost four times as much. Weekend days average 36 orders versus 21 on weekdays.
Why it matters: Demand is heavily concentrated. Staffing and prep that are flat across the week are likely over-resourced on Mondays and stretched on Saturdays.
Recommended action: Align rosters and prep quantities to the day-of-week pattern, and treat Monday and Tuesday as the natural window for reduced hours or targeted offers.
04The 15:00–16:59 window accounts for only 6.4% of orders across the period — on Monday to Thursday roughly one order per day — while 18:00–20:59 accounts for 41%.
Why it matters: The afternoon lull is a fixed cost with almost no revenue attached, whereas early evening is where capacity is under the most pressure.
Recommended action: Test a limited afternoon offer (coffee and dessert, early-bird tapas) to lift the quiet window, and make sure the strongest team is on the floor from 18:00.
05Where a customer ID was recorded (88% of orders), 66.6% of identified customers placed more than one order over the 90 days, and those returning customers account for 88% of identified orders — averaging 3.7 visits each.
Why it matters: The business appears to run on a returning customer base. Losing a regular is far more costly than missing a single walk-in.
Recommended action: Introduce a simple retention mechanism (a loyalty or recognition programme) and improve customer-ID capture so the 12% of unidentified orders shrink and the trend can be tracked reliably.